Disclaimer

All content published on betazeninfotech.com, including text, graphics, blog articles, guides, documentation, case studies and other materials, is provided for general informational purposes only. Such content is not intended to constitute, and must not be relied upon as, professional advice of any kind, whether technical, legal, financial, tax, accounting or business advice. While BetaZen Infotech Private Limited is an IT services and technology company offering custom web and software development (including WordPress), mobile app development, AI/ML, cloud and DevOps, UI/UX design, digital marketing, WhatsApp marketing and technology consulting, the general information on this website is not a substitute for a formal engagement, a written proposal or a signed service agreement. Any advice specific to your requirements will be provided only under a defined engagement and governed by our Service Agreement Policy. You should not act, or refrain from acting, on the basis of any content on this website without obtaining appropriate professional or specialist advice suited to your particular circumstances.

The website, its content and our services (including online appointment booking, paid consultations, the BetaZen Pay checkout flow and issuance of digital certificates) are provided on an "as is" and "as available" basis, without any representations, conditions or warranties of any kind, whether express, implied or statutory, to the fullest extent permitted under applicable law in India. Without limiting the foregoing, we do not warrant that the website or services will meet your specific requirements, be available at any particular time or location, or be free from viruses or other harmful components. Your use of the website and services is at your own risk. Nothing in this Disclaimer excludes or limits any right or remedy you may have under mandatory provisions of applicable Indian law that cannot be lawfully excluded.

We take reasonable care in preparing the content on this website. However, we make no representation or warranty that such content is accurate, complete, current or free from error at all times. Content, including pricing, plan features, product documentation and technical descriptions of our digital and SaaS offerings, may change without notice. Information on subscription plans, demos, pricing in INR (or USD for international clients) and applicable GST at 18% is indicative and may be updated. The definitive commercial terms applicable to you will be those set out in your order, invoice, subscription confirmation or signed service agreement, and will prevail over any general information on this website. We are under no obligation to update any content, and we disclaim any liability arising from your reliance on outdated, incomplete or superseded information.

Our services are provided on a best-efforts, professional basis. We do not guarantee any specific result, outcome, ranking, conversion, revenue, growth, return on investment or business benefit arising from your use of our services, including web and software development, digital marketing, WhatsApp marketing, AI/ML or technology consulting. Any testimonials, case studies, portfolio items, sample metrics or examples of past work presented on this website reflect particular circumstances and are illustrative only. They are not a promise, warranty or guarantee that you will achieve the same or similar results. Outcomes depend on numerous factors outside our control, including your own inputs, market conditions, third-party platforms and timely cooperation. Where specific deliverables, timelines or service levels are agreed, they will be recorded in your service agreement and, where applicable, our SLA & Support Policy, and only those written commitments are binding on us.

We do not warrant that the website, our platforms, hosted applications or delivered software will operate on an uninterrupted, timely, secure or error-free basis. Technology environments are inherently subject to defects, downtime, latency, compatibility issues and factors beyond our reasonable control, including internet connectivity, hosting providers, browsers, devices and third-party infrastructure. Access to the website and services may be suspended, restricted or interrupted for maintenance, upgrades, security, or reasons outside our control (including force majeure events). We will not be liable for any unavailability arising from such circumstances. Support for our services is provided during Monday to Saturday, 10:00 AM to 7:00 PM IST, excluding national and state public holidays, in accordance with our SLA & Support Policy. You are responsible for maintaining appropriate backups, security controls and compatible systems on your side.

Payments made through the BetaZen Pay checkout flow are processed by third-party payment gateways that are PCI-DSS-compliant. BetaZen Infotech Private Limited does not store full card numbers or CVV data; card, UPI, netbanking and wallet information is handled by the relevant payment gateway under its own terms and privacy practices. We do not control, and are not responsible for, the availability, performance, security or processing outcomes of these third-party payment gateways, including declined transactions, gateway downtime or delays. Transactions are primarily in INR, with USD applicable for certain international clients, and GST is charged at 18% as applicable. Project payments follow the schedule set out in our Payment Policy (40% as an advance to commence work, 30% at the agreed mid-project milestone, and the remaining 30% before final delivery/handover), and overdue amounts may attract late-payment interest of 1.5% per month. Refunds for eligible digital products are governed by our Refund Policy, with a refund window of 7 (seven) days and processing time of 7 to 10 business days. Cancellations are governed by our Cancellation Policy. Please note that our products are digital/SaaS only; there are no physical goods and no physical shipping.

This website may contain links to external websites, resources, tools, integrations or services operated by third parties, including hosting providers, payment gateways, analytics providers and platform partners. These links are provided for your convenience only. The inclusion of any external link does not imply endorsement, recommendation, sponsorship or affiliation by BetaZen Infotech. We do not control and are not responsible for the content, accuracy, availability, security or privacy practices of any third-party website or service. Accessing any third-party website or service is done at your own risk and is subject to the terms and policies of that third party. We encourage you to review those terms and policies before using any external resource.

Certain features of our services may rely on third-party software, open-source components, APIs, libraries, cloud platforms or artificial intelligence and machine-learning tools. We do not warrant the accuracy, reliability, fitness or continued availability of any such third-party components or their outputs. Where AI/ML functionality is used, outputs may be probabilistic, incomplete or require human review, and should not be treated as professional advice or as guaranteed to be accurate. You are responsible for reviewing and validating any output before relying on it for business, legal, financial or operational decisions. Any trademarks, logos or brand names of third parties appearing on this website remain the property of their respective owners and are used for identification purposes only, without implying any endorsement.

Content on this website and general communications from us do not constitute professional, legal, financial, tax, regulatory or compliance advice, and no client, advisory or fiduciary relationship is created merely by your use of the website or by reading our content. For advice specific to your situation, including matters of data protection, regulatory compliance, taxation or contractual obligations, you should consult a qualified independent professional. Our obligations to you arise only under a duly executed engagement and are limited to the scope expressly agreed in that engagement. Where we handle personal data, we do so in accordance with our Privacy Policy and applicable the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 (and rules thereunder), but this does not transfer to us any professional advisory responsibility beyond the agreed scope of services.

To the maximum extent permitted by applicable law, BetaZen Infotech Private Limited shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for any loss of profits, revenue, data, goodwill, business opportunity or anticipated savings, arising out of or in connection with your use of, or inability to use, the website or our services. Our total aggregate liability is subject to the limitation of liability set out in our Terms & Conditions and Service Agreement Policy. In any event, and to the maximum extent permitted by applicable law, our total aggregate liability shall not exceed the total fees paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim. This Disclaimer must be read together with the limitation of liability, indemnity and warranty provisions of our Terms & Conditions, which govern in the event of any conflict. Nothing herein limits liability that cannot be excluded or limited under mandatory Indian law.

Despite our reasonable efforts, the website may occasionally contain typographical errors, inaccuracies or omissions relating to descriptions, pricing, plan features, availability or other content. We reserve the right to correct any such errors, inaccuracies or omissions, and to change or update information at any time without prior notice. Where a pricing or descriptive error affects an order or subscription, we reserve the right to cancel or decline that order or subscription and, where payment has been received, to issue a refund in accordance with our Refund Policy. We do not warrant that errors or omissions will be corrected within any particular timeframe, and we disclaim liability for any loss arising from such errors to the extent permitted by law.

We may revise, update or replace this Disclaimer from time to time at our sole discretion to reflect changes in our services, technology, business practices or applicable law in India. Any revised version will be posted on this website and takes effect from the date of publication. Your continued use of the website or our services after any change to this Disclaimer constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed. This Disclaimer is governed by the laws of India. Any dispute arising out of or in connection with this Disclaimer shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996, seated at Kolkata, and subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal, India.

If you have any questions, concerns or grievances regarding this Disclaimer or the content on this website, please contact us using the details below and we will endeavour to respond within a reasonable time. • Company: BetaZen Infotech Private Limited • Email: info@betazeninfotech.com • Alternate email: connect@betazeninfotech.com • Phone / WhatsApp: +91 78900 00199 • Registered office: 1/A, 603, 6th Floor, Saltee Plaza 1, Khudiram Bose Sarani, near ILS Hospital, K.B. Sarani, Arjunpur, Kaikhali, Kolkata, West Bengal 700028 Correspondence relating to data protection or personal data may also be addressed to the above contact details and will be handled in accordance with our Privacy Policy and applicable the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 (and rules thereunder).