Overview
Servers don’t manage themselves: unpatched kernels, full disks, and expired certificates take sites down every day. BetaZen Infotech’s managed server service covers the full operational load — uptime and resource monitoring with Prometheus and Grafana, OS and package patching on a schedule, verified daily backups, SSL renewals, intrusion detection with Fail2ban, and incident response when something breaks at 3 a.m. You receive a monthly health report instead of surprise outages.
Our engineers in Kolkata watch over servers for companies throughout West Bengal and India, and because monitoring never sleeps, clients in other time zones get the same round-the-clock coverage.
What's included
- 24×7 uptime & resource monitoring
- Scheduled OS patching & security updates
- Daily verified backups with restore drills
- SSL certificate management & auto-renewal
- Intrusion detection & malware scanning
- Monthly health reports & capacity planning
Technologies we use
Why choose BetaZen
Incidents caught early
Alerts fire on disk, memory, and response-time thresholds long before users notice anything is wrong.
Patched without drama
Updates are tested and applied in maintenance windows, closing CVEs without breaking your application.
Backups that restore
We run periodic restore drills, because a backup that has never been restored is only a hope, not a plan.
How we work
Discovery & Strategy
We start by understanding your goals, users, and constraints, then map the fastest path to measurable outcomes.
Design & Architecture
We design the experience and the system architecture up front so what we build scales cleanly and predictably.
Agile Delivery
We ship in short, reviewable increments with continuous testing so you see working software early and often.
Launch & Support
We handle deployment, monitoring, and handover — and stay on to iterate, optimize, and support post-launch.
Frequently asked questions
What response times do you commit to?
Critical alerts (site down, disk full, security event) are acknowledged within 15 minutes around the clock. Routine requests are handled same business day, and everything is tracked in a ticket queue you can see.
Can Kolkata businesses get on-site server support?
Yes — for clients with on-premise hardware in Kolkata or nearby West Bengal towns, our engineers make scheduled and emergency site visits, something purely offshore management providers simply cannot offer.
Do you manage servers you didn’t set up?
Frequently. Onboarding starts with a full audit — access review, backup verification, patch status, and security posture — after which we fix the urgent gaps and bring the server under standard monitoring within the first week.
What does server management cost per month?
Plans start at a modest flat monthly fee per server in INR, scaling with server count and SLA level. It is almost always cheaper than the first outage it prevents.
Ready to get started with Server Management?
Book a free consultation and let's turn your idea into a shipped, scalable product.